ABOUT US
The owner and operator comes with over 12 years of pest control experience, working as branch manager for global corporations in the field.
Additionally, he has 25 years of experience in the customer service industry. At our core, we uphold the golden rule and believe in doing every job with excellence. Our mission is to assist customers with any pest concerns they may have while fostering meaningful relationships. We handle your home and business with the same care as if it were our own.
OUR MISSION STATEMENT
At Sure Shot Pest Control, our vision is to create a pest-free world where every home and business can thrive in a safe, healthy environment. We are committed to using innovative, eco-friendly solutions and providing exceptional service to protect our communities and promote sustainable living. Our dedication to excellence and integrity drives us to be the leading choice in pest management, ensuring peace of mind for our clients today and for future generations
WHY SURE SHOT
As a full-service extermination company, we are equipped to handle all insect control issues for homes, apartments, condominiums, and business locations. Our friendly staff is committed to going above and beyond to meet all of your needs, especially when in the middle of a pest control crisis. Meticulous attention is given to each one of our customers by our highly trained certified technicians. Our company also utilizes the highest quality materials and technically advanced equipment that is available on the market today.
SERVICE COMMUNICATION AND RESPONSE TIME
Sure Shot Customer Service: Customer may contact Sure Shot regarding Covered Pest activity or other pest concerns which occur between regular service visits by calling 1-514-791-0166 Customer Service representatives are available 24 hours a day, seven days a week.
Call Back: Within one hour after a customer calls Sure Shot Customer Service to report a pest issue, a Sure Shot representative will call the customer back to discuss the issue and schedule a service visit to assess the situation.
On-site Assessment: If, during the callback, it is determined that an issue requires immediate attention, Sure Shot will be at the customer's facility within 24 hours to assess whether further escalation is necessary.
Emergency Services: Emergency services are available 24 hours a day, seven days a week.
Service Reports: Sure Shot provides a detailed written service report to the customer after each service visit. The report includes information on covered pest activity, product applications, equipment installation (if applicable), and any sanitation or structural concerns or recommendations. Sure Shot's service reports are recorded using an electronic documentation system that generates an on-site report. Additionally, service reports may be available electronically online or via email.
When Using Sure Shot Pest Control services, you can expect the following process and outcomes:
- Initial Consultation and Inspection
- A professional technician will visit your property to assess the situation.
- They will identify the types of pests, the extent of the infestation, and potential entry points. - Customized Treatment Plan:
- Based on the inspection, the technician will create a tailored treatment plan.
- This plan will include the methods and products to be used, the areas to be treated, and the timeline for treatment. - Treatment Application:
- The technician will apply the chosen pest control methods, which may include sprays, baits, traps, or other treatments. - Safety measures will be taken to protect residents, pets, and the environment.
- Follow-up Visits:
- Depending on the severity of the infestation, follow-up visits may be scheduled to ensure effectiveness and address any recurring issues.
- Technicians may adjust treatments as needed. - Preventive Measures and Advice:
- The technician will provide recommendations on preventive measures to avoid future infestations.
- This may include sealing entry points, improving sanitation practices, and making structural repairs. - Monitoring and Maintenance:
- Some pest control services offer regular monitoring and maintenance plans to keep your property pest-free.
- This can involve periodic inspections and treatments. - Documentation and Reporting:
- You will receive detailed reports of the services performed, including the pests identified, treatments applied, and any preventive actions taken.
- This documentation is important for future reference and for meeting regulatory requirements, especially in commercial settings.
Overall, you can expect professional pest control services to provide effective and safe solutions to manage and prevent pest problems, ensuring a healthier and more comfortable living.